MMDA HIGHLIGHTS REACTIVATION OF ITS METROBASE 136 EMERGENCY HOTLINE; ASSURES 5-MINUTES RESPONSE TIME

THE Metropolitan Manila Development Authority (MMDA) on Wednesday highlighted the reactivation and reformatting of its Metrobase (02) 136 Hotline, aimed at responding to road emergencies within five minutes to prevent traffic congestion.

“Gusto naming i-highlight ang reactivation at reformatting ng ating MMDA Metrobase 136 kung kailangan ninyo po ng responde sa kalsada, sa mga major roads na covered ng MMDA, ang number po na tatawagan ay Metrobase 136,” MMDA general manager Nicolas Torre III said in a Palace press briefing.

“Ang aming garantiya diyan ay limang minuto makakarating ang aming mga constable or mga traffic enforcers kung saanman kayo nangangailangan ng tulong,” he said.

Torre said the public could ask for assistance for minor glitches such as crashes and collisions, noting that while enforcers are on the way, CCTV operators at MMDA Metrobase review the incident video to determine liability later.

The CCTV footage will be provided to the parties concerned via social media messaging, he said, noting the goal is to clear the road of obstructions within 10 minutes.

“Gusto natin clear na kaagad ang kalsada at kung anuman ang usapin ninyo sa banggaan na iyan – kung sino ang magbabayad ng insurance, kung sino ang mananagot sa mga gastusin,” said Torre.

“Pag-uusapan na ng mga parties concerned sa tabi gamit iyong ipapadala naming CCTV footage na na-extract na galing doon sa mga CCTV cameras ng ating MMDA,” he added.

As to the effectivity of the hotline, Torre said MMDA’s (02) 136 Hotline has been in operation for quite some time, and the agency is reactivating it to raise public awareness on the government facility that benefits the people.

Torre also assured the public that the agency has sufficient manpower to operate the hotline.